When you report to Ugly Mugs you can choose "Non-Payment / Fraud" as one of the incident types.
What is Non-Payment / Fraud?
This is when someone does not pay for your services or otherwise defrauds you.
Examples of Non-Payment / Fraud commonly reported to Ugly Mugs include:
- Chargeback Fraud: Paying by credit card or other electronic means and then requesting a chargeback.
- Counterfit currency: Paying with fake bank notes.
In cases where a person makes payment in cash and then steals the money back after receiving the service we normally categorise this as Robbery.
on-Payment / Fraud is classed as a medium level incident on Ugly Mugs.
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